Privacy Policy

Last updated: 18 June 2026

This Privacy Policy explains how personal information is collected, used and protected when you visit or contact The Company of Extraordinary Companies through this website.

The Company of Extraordinary Companies is concerned with British manufacturing, jewellery, silver, objects, works of art, craftsmanship, restoration and long-term stewardship.

Who We Are

For the purposes of this website, the data controller is Barry Roberts, trading as The Company of Extraordinary Companies.

Contact email: accounts@links.london

Location: London, United Kingdom.

What Personal Information We Collect

We may collect personal information when you use this website, contact us, submit a contact form, correspond with us by email, or interact with our website services.

The information we collect may include:

• Your name;
• Your email address;
• Your company or organisation, where provided;
• The nature of your enquiry;
• Any information you choose to include in your message;
• Technical information about your visit, such as device, browser, IP address, pages viewed and approximate location data;
• Cookie and analytics information, where cookies or analytics tools are used and consent has been provided where required.

Please do not submit sensitive personal information through the contact form unless it is necessary for your enquiry.

How We Collect Personal Information

We collect personal information in the following ways:

• Directly from you when you complete a contact form or send an email;
• Automatically through website hosting, security, analytics and cookie technologies;
• Through correspondence where you contact us about one of the companies, websites, trade marks, editorial matters, press enquiries or intellectual property matters associated with The Company of Extraordinary Companies.

How We Use Personal Information

We use personal information for the following purposes:

• To respond to enquiries submitted through the website;
• To administer correspondence;
• To direct enquiries to the appropriate company or representative where relevant;
• To manage press, editorial, commercial, intellectual property or website-related enquiries;
• To maintain website security and prevent misuse;
• To understand how visitors use the website and improve its performance;
• To comply with legal, regulatory, tax, accounting or record-keeping obligations;
• To protect rights, property, trade marks, designs, written material, images and other intellectual property.

Our Lawful Bases for Processing

We process personal information only where we have a lawful basis to do so.

Depending on the context, we may rely on the following lawful bases:

• Legitimate interests — to respond to enquiries, operate and protect the website, manage correspondence, protect intellectual property, maintain business records and understand website performance;
• Consent — where you choose to accept non-essential cookies, analytics cookies, or any optional marketing communication;
• Contract or pre-contract steps — where you contact us about a possible transaction, service, collaboration or commercial arrangement;
• Legal obligation — where we need to keep or disclose information to comply with applicable law.

Legitimate Interests

Where we rely on legitimate interests, those interests include operating the website, responding to genuine enquiries, protecting the website from misuse, maintaining appropriate records, protecting intellectual property, managing the reputation and administration of The Company of Extraordinary Companies, and improving the website and its content.

We consider these uses to be proportionate and necessary for the proper operation and protection of the website and associated business interests.

Contact Forms and Email

If you submit a contact form, the information you provide will be sent by email to the relevant contact address. At present, enquiries may be sent to accounts@links.london until a dedicated website email address is configured.

Contact form information is used to respond to your enquiry and administer related correspondence. It is not added to a marketing list without consent.

The website may not store contact form submissions in the WordPress database unless a form storage plugin or related tool is enabled. Email copies of enquiries may be retained in the relevant mailbox for administrative, legal or business record purposes.

Cookies and Similar Technologies

This website may use cookies and similar technologies to operate the website, improve performance, understand visitor behaviour, protect the website and support analytics.

Some cookies are necessary for the website to function. Others, such as analytics cookies, are non-essential and should only be used where consent has been given, unless the law permits otherwise.

You can manage cookie preferences through the cookie banner or cookie settings tool where available. You can also control cookies through your browser settings.

Further information is provided in our Cookie Policy.

Google Analytics

This website may use Google Analytics to understand how visitors find and use the website, measure website performance, and improve content and structure.

Google Analytics may collect information such as pages visited, time spent on the website, device and browser information, approximate location, referral source and on-site activity. Google Analytics may use cookies or similar technologies to collect this information.

Where required, Google Analytics will only be used after consent has been given through the cookie banner or consent tool.

Google may process analytics data as a processor on behalf of the website operator. Google may also process data in accordance with its own terms, privacy controls and applicable data processing terms.

You can learn more about how Google uses information from sites and apps that use its services by visiting Google’s published information page: How Google uses information from sites or apps that use our services.

Who We Share Personal Information With

We may share personal information with trusted service providers and professional advisers where necessary for the purposes described in this Privacy Policy.

These may include:

• Website hosting providers;
• Email and communication service providers;
• Website maintenance, security and technical service providers;
• Analytics and consent management providers;
• Professional advisers, including legal, accounting or trade mark advisers where necessary;
• Relevant companies or representatives associated with The Company of Extraordinary Companies where an enquiry relates to them;
• Regulators, public authorities or other third parties where required by law.

We do not sell personal information.

International Transfers

Some service providers used in connection with this website may process personal information outside the United Kingdom. Where this happens, appropriate safeguards will be used where required by applicable data protection law.

These safeguards may include adequacy regulations, recognised contractual safeguards, data processing terms, or other lawful transfer mechanisms.

How Long We Keep Personal Information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected.

Typical retention periods are:

• Contact form and email enquiries: up to six years where needed for business records, legal protection or correspondence history;
• Routine enquiries that do not lead to further correspondence: a shorter period where appropriate;
• Technical logs and security records: for a limited period determined by the website host or security provider;
• Analytics information: according to the settings used in the analytics platform;
• Legal, accounting, intellectual property or regulatory records: for as long as required or reasonably necessary.

Where information is no longer required, it will be deleted, anonymised or securely retained only where there is a lawful reason to do so.

Your Rights

Under UK data protection law, you may have rights in relation to your personal information. These may include:

• The right of access;
• The right to rectification;
• The right to erasure;
• The right to restriction of processing;
• The right to object;
• The right to data portability, where applicable;
• The right to withdraw consent, where processing is based on consent;
• The right to complain to the Information Commissioner’s Office.

Your Right to Object

You have the right to object to the processing of your personal information where we rely on legitimate interests as the lawful basis, unless we have compelling legitimate grounds to continue processing or need the information for legal claims.

Withdrawing Consent

Where we rely on consent, you may withdraw that consent at any time. This includes consent for non-essential cookies or analytics cookies where applicable.

You can withdraw or change cookie consent through the cookie settings tool where available, or by adjusting your browser settings.

How to Contact Us About Privacy

To ask about this Privacy Policy or exercise your data protection rights, please contact:

Email: accounts@links.london

Please include enough information to identify you and understand your request. We may need to ask for additional information to verify your identity before responding.

Complaints

If you are unhappy with how your personal information has been handled, please contact us first so that we can try to resolve the matter.

You also have the right to complain to the Information Commissioner’s Office, the UK supervisory authority for data protection.

Information Commissioner’s Office
Website: https://ico.org.uk/

Children

This website is not directed at children and we do not knowingly collect personal information from children.

Automated Decision-Making

We do not use personal information submitted through this website for automated decision-making that produces legal or similarly significant effects.

Marketing

We do not add contact form enquiries to marketing lists without consent.

If marketing communications are introduced in the future, they will include appropriate information about how to unsubscribe or withdraw consent.

Links to Other Websites

This website may link to other websites, including websites operated by associated companies or third parties. We are not responsible for the privacy practices of other websites. Please read the privacy policy of any website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the website, services, legal requirements, or how personal information is handled.

The latest version will be published on this page with the updated date shown above.